Privacy Policy

1. Information We Collect

We collect information to provide and improve our services, including:

a. Personal Information

• Contact Information: Name, email address, phone number, and address provided during account creation or test booking.
• Health Card Information: Details related to health card purchases, including payment information and transaction history.
• Medical Information: Information related to the tests or packages booked, which may include health-related data provided voluntarily.

b. Non-Personal Information

• Usage Data: Information about how you interact with the App, such as pages visited, features used, and time spent on the App.
• Device Information: Device type, operating system, IP address, and unique device identifiers.

c. Payment Information

When purchasing a health card or booking tests, we collect payment details (e.g., credit/debit card information) through secure third-party payment processors. We do not store your full payment information on our servers.

2. How We Use Your Information

We use your information to:

• Process test bookings and health card purchases.
• Provide discounts and offers associated with health cards.
• Send confirmations, reminders, and updates about your bookings or health card status.
• Improve the App's functionality and user experience.
• Comply with legal obligations and protect against fraudulent activities.
• Communicate with you about our services, promotions, or updates (with your consent, where required).

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third parties (e.g., payment processors, IT service providers) who assist in operating the App, subject to confidentiality agreements.
• Legal Requirements: When required by law, such as in response to a court order or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Update: You can access and update your personal information through your account settings in the App.
• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
• Data Deletion: You can request deletion of your personal information by contacting us at kamakhyadiagnosticlab@gmail.com, subject to legal retention requirements.

6. Third Party Links

The App may contain links to third-party websites or services (e.g., payment gateways). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the App or by other means, such as email. Your continued use of the App after changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: